Terms, refunds & privacy

Who we are

DAWA Detox is a wellness programme run by DAWA (Dawa Fascia), based in Bali, Indonesia.

1. Terms

Wellness, not medicine. DAWA Detox is wellness guidance. It is not medical advice, diagnosis or treatment, and it does not replace your doctor. The "Do I have parasites?" check gives an exposure profile, not a diagnosis.

Who can join. You must be 18 or over. Do not join if you are pregnant or breastfeeding, take regular medication, or have a liver, kidney or heart condition, unless your doctor has said yes. If you have blood in your stool, a fever, yellow skin or eyes, or strong or ongoing pain, see a doctor first.

Your part. Read the labels in your kit, follow the daily plan, and stop and contact a doctor if you feel unwell. Tell us about any allergies or health conditions in your onboarding check.

What you get. A herbal kit packed day by day, a 10-day plan (3 Prepare days, 7 Kill days), the recipe library and the 24/7 Parasite Assistant. Results vary from person to person and are not guaranteed.

Price and payment. Prices are in US dollars and include the kit. After you sign up, we message you to confirm your order and payment. Your programme starts once payment is confirmed.

Delivery. We deliver kits in Bali. For other locations, ask us before you pay.

Our liability. We take care to give safe, sensible guidance. To the extent the law allows, we are not liable for outcomes from using the programme against this guidance or without the medical clearance described above. Nothing here limits rights you have by law.

Changes. We may update these terms. The version on this page applies to new orders.

2. Refunds

• Changed your mind before we start? Full refund, as long as your kit has not been sent and your programme has not begun.
• Once your programme starts (kit sent or Day 1 begun), you agree the 14-day cooling-off period ends, and the programme is not refundable. Opened herbal products can't be returned for hygiene reasons.
• Damaged or wrong item? Message us a photo within 7 days of delivery and we'll replace it.
• How to ask: message us. Approved refunds go back to the original payment method within 14 days.

3. Privacy

What we collect. Your name and WhatsApp number; your answers to the check and the onboarding questions, which can include health information; your order and payment confirmation; basic site usage data.

Why. To run your programme, send your results, deliver your kit, answer your questions and improve the service. We only use your health information to tailor your programme, and only with your consent.

Who sees it. Only us and the providers we need to run the service: website hosting and database, payment provider, delivery. We never sell your data.

How long we keep it. Up to 2 years after your programme, then we delete it. Ask us any time and we'll delete it sooner.

Your rights. Ask to see, correct or delete your data, or withdraw consent, by messaging us. We handle personal data in line with Indonesia's Personal Data Protection Law (Law No. 27 of 2022) and, for clients in the UK or EU, the GDPR.

Cookies. We only use what the site needs to work and simple visit statistics.